Privacy Policy
Last updated: 2026.06.29
H&K Immigration Consulting Services Inc. respects the privacy of individuals who visit this website, contact us, book consultations, or use our immigration consulting services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information. Immigration matters often involve sensitive personal, family, financial, employment, education, travel, and legal information. We are committed to handling personal information responsibly and in accordance with applicable privacy laws.
1. Collection of Personal Information
We may collect personal information when an individual:
- Visits the website
- Submits an online inquiry form
- Contacts us by email, phone, video call, messaging application, or in person
- Books a consultation
- Provides documents for review
- Retains us for immigration consulting services
Personal information collected may include:
- Name, email address, phone number, and contact details
- Immigration status and immigration history
- Passport, visa, permit, and travel information
- Education, employment, and financial information
- Family, marital, and dependent information
- Previous refusal, inadmissibility, or immigration-related concerns
- Documents submitted for consultation, assessment, or application preparation
- Website usage information, including IP address, browser type, device information, pages visited, and form activity
We collect only the information reasonably necessary for the purposes identified in this Privacy Policy.
2. Use of Personal Information
Personal information may be used for the following purposes:
- Responding to inquiries
- Booking and managing consultations
- Assessing immigration options
- Providing immigration consulting services
- Preparing, reviewing, or supporting immigration applications
- Communicating with clients and prospective clients
- Requesting additional information or documents
- Managing appointments, billing, and client records
- Improving website functionality and user experience
- Meeting legal, regulatory, professional, and recordkeeping obligations
We do not sell personal information.
3. Consent
By submitting personal information to us, an individual consents to the collection, use, and disclosure of that information for the purposes described in this Privacy Policy.
Consent may be withdrawn, subject to legal, contractual, regulatory, or professional obligations. Withdrawal of consent may limit our ability to respond to an inquiry or provide services.
4. Disclosure of Personal Information
We may disclose personal information when necessary and appropriate, including to:
- Immigration, government, or regulatory authorities
- Third-party service providers used for business operations, including website hosting, email, scheduling, payment processing, cloud storage, document management, and communication tools
- Professional advisors, including legal, accounting, compliance, or insurance professionals
- Translators, educational institutions, employers, credential assessment organizations, or other parties involved in an immigration matter, where applicable
- Other parties when required or permitted by law
Personal information is not disclosed for unrelated marketing purposes.
5. Sensitive Immigration Documents
Immigration matters may require the collection and review of sensitive documents, including passports, permits, refusal letters, employment records, financial records, family records, education documents, police certificates, medical-related records, and other supporting documents.
Such documents are used only for the purpose of assessing, advising on, preparing, reviewing, or supporting an immigration matter, unless otherwise authorized or required by law.
Sensitive documents should not be submitted through general website forms unless specifically requested.
6. Website Information, Cookies, and Analytics
When individuals visit the website, certain technical information may be collected automatically. This may include IP address, browser type, device information, pages viewed, time spent on the website, and general website usage data.
The website may use cookies or similar technologies to:
- Support website functionality
- Improve website performance
- Understand visitor activity
- Maintain website security
- Prevent spam or misuse of website forms
- Improve user experience
Browser settings may be adjusted to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
7. Electronic Communication
We may communicate by email, phone, video call, messaging application, online form, or other electronic methods.
Although reasonable steps are taken to protect information, electronic communication may not always be fully secure. Individuals should avoid sending highly sensitive documents through unsecured channels unless instructed otherwise.
8. Protection of Personal Information
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, loss, theft, or modification.
Safeguards may include:
- Limiting access to personal information
- Password-protected systems
- Secure document storage where appropriate
- Internal confidentiality practices
- Reasonable controls when using third-party technology providers
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the website, email, or other online channels.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, comply with legal or professional obligations, resolve disputes, and maintain business records.
When personal information is no longer required, reasonable steps will be taken to securely delete, destroy, or anonymize it.
10. Access and Correction
An individual may request access to personal information held by H&K Immigration Consulting Services Inc. An individual may also request correction of personal information that is inaccurate or incomplete.
We may need to verify the identity of the person making the request before providing access or making corrections.
Access may be limited where permitted or required by law.
11. Third-Party Websites
The website may contain links to third-party websites, including government websites, immigration resources, or external service providers.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. Individuals should review the privacy policies of third-party websites before providing personal information.
12. Children and Minors
We do not knowingly collect personal information from minors without appropriate authorization.
Where information about a minor is required for an immigration matter, it should be provided by a parent, legal guardian, or authorized representative.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in services, website functionality, business practices, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Information
Questions about this Privacy Policy or the handling of personal information may be directed to:
H&K Immigration Consulting Services Inc.
Website: www.hkimmigration.ca
Email: info@hkimmigration.ca
Phone: 778.558.6808